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SMS Messaging Terms & Conditions

Chestnut Homes Limited
The Old School, Main Road
Langworth
Lincoln
Lincolnshire
LN3 5BJ
United Kingdom

 

1. General

By opting in to receive SMS messages from Chestnut Homes Limited (“Chestnut Homes”, “we”, “us” or “our”), you agree to these SMS Messaging Terms & Conditions.

When you sign up to receive SMS messages, we may send you a confirmation message to verify your subscription.

Our SMS service is intended for individuals aged 18 or over.

 

2. Types of messages

By opting in, you agree to receive marketing and informational SMS messages from Chestnut Homes, which may include:

  • responses to your enquiries
  • updates about developments, events or property availability
  • promotional or marketing content where permitted by law

Messages may be sent using automated technology or manual messaging systems to the mobile number you provide.

Your consent to receive SMS marketing messages is not a condition of purchase.

 

3. Message frequency

Message frequency will vary depending on your interaction with Chestnut Homes and your preferences. We may change the frequency of messages at any time.

We also reserve the right to change the phone number, sender name or messaging provider used to deliver SMS messages.

 

4. Costs and carriers

Standard message and data rates may apply. Charges are determined by your mobile network provider and are your responsibility.

Your mobile network provider is not liable for delayed or undelivered messages.

 

5. Opting out / cancellation

You can opt out of SMS messages at any time by:

  • replying STOP to any SMS message
  • using the unsubscribe link included in a message (where provided)
  • contacting us at marketing@chestnuthomes.co.uk

Once you opt out, you may receive a final message confirming your subscription has ended. No further SMS messages will be sent unless you opt in again.

If you wish to re‑subscribe, you must sign up again using the original method.

 

6. Help and support

For help or further information about our SMS service:

Messages may include links to additional information, including how to unsubscribe and view our company details.

 

7. Changing your mobile number

If you change or transfer your mobile number to another individual, you agree to opt out of SMS messages by replying STOP or by notifying us at marketing@chestnuthomes.co.uk.

This helps ensure messages are not sent to someone who has not consented.

 

8. Privacy and data protection

We process personal data in accordance with UK data protection laws.

For full details on how we collect, use and protect your personal data, please see our Privacy Policy.

 

9. Changes to SMS Messaging Terms

We may suspend, terminate or amend our SMS messaging service or these Terms & Conditions at any time.

Any updates will take effect once published or otherwise communicated. Continued participation in our SMS service after changes take effect constitutes acceptance of the revised terms.

If you do not agree to any changes, you should opt out of the SMS service.

 

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